Swans

I know two strong ladies. They both have strong personalities, determination and a drive for efficiency. Yet, you may not notice their strong traits when you meet them. Outwardly, they are gentle, polite and patient. I thought being patient and being efficient are contradictory traits until I met them - just like swans that paddles hard beneath the water and yet maintaining their serenity above.

Efficiency

Those of you who have lived in Singapore will understand what I am talking about. Efficiency drives are everywhere. Sometimes it is so efficient, it all happens and end without you noticing. I experience some of these yesterday in the food centre. I was enjoying my bowl of noodles. Then halfway, I got up to go to the wash basin. Just less than 10 seconds and the cleaners took my bowl away.

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Food centres should train their cleaners that efficiency and honesty are not enough. Instead, they should be looking out to serve customers, rather than bent on completing their task.

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I found this funny video on YouTube. Enjoy!

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