Got this great video clip from Mastery TV.
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CARESS
C - Concentrate
A - Acknowledge
R - Respond
E - Exercising Emotional Control
S - Sensing
S - Structure
When you listen, you offer a package of the most valuable healing gifts you can give: compassion, consolation, and forgiveness.
-- James Kullander
Every person in this life has something to teach me -- and as soon as I accept that, I open myself to truly listening.
-- Catherine Doucette
Listening is a magnetic and strange thing, a creative force. The friends who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.
-- Dr. Karl Augustus Menninger (1893-1990)
A person's real need, a most terrible need, is for someone to listen ... not as a 'patient' but as a human soul.
-- Carl Rogers
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